How Our Network Works

Who you talk to

You talk to an independent provider in our network. That is a local septic or sewer business. It is not Catabz Septic.

We pass along your request. The provider takes it from there. They ask questions, give advice and send a written quote. The provider does the work if you hire them.

What happens next

Here are the steps:

• You request an estimate or make a call.
• You describe the problem and your address.
• A provider that serves your area gets in touch.
• They may ask for photos or a short list of symptoms.
• You get a written quote and decide.

Timing depends on the provider. Many can respond quickly. Some are busy in the wet season. Request a callback to check provider availability.

What to ask a provider

Keep this list handy. Ask for each answer in writing.

• Are you licensed and insured here?
• What is the full price, and what could change it?
• Is pumping, drainfield repair or sewer line work needed?
• How long will the job take?
• Will you clean up the yard afterward?
• Do you give a written report when you finish?

Know your tank. If you have the size and last pump date, say so. It helps the provider quote more closely.

What you can do yourself

You can help in small, safe ways. Use less water. Do not flush wipes or grease. Clear brush and leaves from the lid area. Take notes and photos of wet spots or backups.

Stop there. Do not open the tank. Do not dig near pipes. Do not pour chemicals into the system. Those jobs need a pro.

You are in control

A quote is not a contract. You can ask questions. You can get a second quote. You can say no and walk away.

Be wary of anyone who rushes you to sign. A trustworthy provider explains the work and gives you time. Prices vary by job, so a written quote matters.

Ready to talk to a provider?

Tell us what is going on. A local provider can follow up with next steps and a written quote.

Request Help

Or request a callback to check provider availability.